There are a couple things to think about when trying to determine how to best handle your IT support needs. If you are a medium sized company, or a large company, you will start to consider a full time network administrator. We have outlined a few reasons why that might not be the best idea.
1. The salary for a single full time IT professional will probably run you anywhere from $60,000 – $100,000.
2. That IT professional will need you to purchase software tools that will enable them to run your company efficiently. Different tools are needed for both Mac’s and PC’s.
3. You will need to purchase Anti-Virus and other security tools in order to protect your company.
IT Support
4. If you are a multi-site company, you will need to pay your IT professional mileage reimbursement.
5. You will need to pay for data backups if you wish to have your computers backed up.
6. You will pay payroll taxes.
7. You will pay Vacation Days
8. You will pay for sick days.
9. You will probably pay insurance.
10. You will pay workers comp.
11. You will most definitely hire sub-contractors to fill in when the full time IT guy is not around.
12. You will hire consultants to pick up where your IT professional’s knowledge ends. Your IT pro is only one person and his/her knowledge is limited to only one person’s ability to learn.
13. You will pay for additional overhead costs such as:
- Rent
- Computer
- Software
- Supplies
- etc
In addition to the above direct expenses, you will also experience the effects of a single full time IT professional in the form of significant risk and lost productivity. The following are indirect ways in which you will experience this loss in productivity:
- The result of a system outage during the IT professional’s vacation time. (Who do you call, and who knows your network if your full timer is gone.
- The result of sick days or injury (Downtime with No Support)
- Minimized knowledge base of one person.
- Multiple projects or emergencies – lack of depth
- Turnover
- Trust and political issues from having an inside have access to the companies most important information. (Majority of hacks are from insiders)
At the end of the day, you could end up end up spending up to $100,000 in direct costs alone, and much more in indirect costs that have been outlined above.
This is where managed service providers have come on to the scene and given small, medium, and large businesses the ability to cut costs by almost 60%, while increasing productivity and decreasing risk. Managed Service providers like Simpletech Solutions make each of those bullet points above a moot point. Take them all away. There is a reason why AMGEN, the largest pharmaceutical company in the world just outsourced their entire in house IT department. Over $800 million dollars worth of IT services. More and more companies are seeing the benefit of IT outsourcing. Are you?
